RECRUITMENT POLICY

Equality and Diversity Policy 

1. Purpose 
Bradford Physiotherapy Clinic Ltd. is committed to promoting equality and diversity in all aspects of its operations. This policy aims to ensure that no individual or group is treated unfairly or less favourably based on personal characteristics such as age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. We strive to create an inclusive and respectful environment for staff, patients, and visitors. 

2. Scope 
This policy applies to all employees, patients, suppliers, and visitors of Bradford Physiotherapy Clinic Ltd. It covers recruitment, employment, service delivery, and all other activities of the clinic. 

3. Policy Statement 
Bradford Physiotherapy Clinic Ltd. is dedicated to: 

  • Providing equality of opportunity for all staff and patients. 

  • Promoting a culture of respect and inclusivity. 

  • Eliminating discrimination, harassment, victimization, and any form of unfair treatment. 

  • Complying with the Equality Act 2010 and all other relevant legislation. 

4. Responsibilities 

  • Staff: All staff members are responsible for treating colleagues, patients, and visitors with fairness, respect, and dignity. Any form of discriminatory behaviour, whether direct or indirect, will not be tolerated. 

  • Management: The management team is responsible for promoting this policy and ensuring it is implemented throughout the clinic. Managers must lead by example, addressing any concerns related to equality and diversity promptly and professionally. 

  • Patients and Visitors: Patients and visitors are also expected to respect the principles of equality and diversity during their time at the clinic. 

5. Protected Characteristics 
Bradford Physiotherapy Clinic Ltd. ensures that no one is discriminated against based on the following protected characteristics, as outlined in the Equality Act 2010: 

  • Age 

  • Disability 

  • Gender reassignment 

  • Marriage or civil partnership 

  • Pregnancy and maternity 

  • Race (including colour, nationality, ethnic or national origin) 

  • Religion or belief 

  • Sex (gender) 

  • Sexual orientation 

6. Commitment to Equality 

6.1. Recruitment and Employment 

  • We are committed to ensuring that our recruitment practices are fair, transparent, and based solely on merit. 

  • All job applicants will be treated equally, regardless of their background or personal characteristics. 

  • Reasonable adjustments will be made for candidates with disabilities to ensure fair access to job opportunities. 

6.2. Training and Development 

  • All employees will have equal access to training and development opportunities. 

  • We aim to provide a supportive work environment where all staff are encouraged to reach their full potential. 

6.3. Service Delivery 

  • We are committed to providing accessible services that meet the diverse needs of all patients. 

  • We will take into account any individual needs related to disability, language, or cultural background to ensure an inclusive service. 

  • Reasonable adjustments will be made where necessary to accommodate patients with disabilities, including accessible facilities and communication aids. 

7. Harassment and Bullying 
Bradford Physiotherapy Clinic Ltd. will not tolerate harassment, bullying, or any form of intimidating behaviour towards staff, patients, or visitors. All allegations of harassment or bullying will be taken seriously and addressed promptly in accordance with the clinic’s grievance and disciplinary procedures. 

8. Complaints and Grievances 
Any employee, patient, or visitor who believes they have been discriminated against, harassed, or treated unfairly may raise a complaint. Complaints will be handled confidentially and promptly, and appropriate action will be taken to address the issue. The following procedures are available for addressing complaints: 

  • Staff Complaints: Staff can raise concerns through the clinic’s internal grievance procedures. 

  • Patient Complaints: Patients who feel they have experienced discrimination can raise their concerns with the clinic manager or through the formal complaints process. 

9. Monitoring and Review 

  • This policy will be reviewed annually to ensure it reflects current legislation and best practices. 

  • Regular monitoring of equality and diversity practices will be conducted to assess the effectiveness of this policy. 

  • Feedback from staff and patients regarding equality and diversity will be encouraged and used to make improvements where necessary. 

 

10. Legal Framework 
This policy complies with relevant legislation, including: 

  • Equality Act 2010 

  • Human Rights Act 1998 

  • Employment Rights Act 1996 

 

11. Conclusion 
Bradford Physiotherapy Clinic Ltd. is committed to fostering a welcoming and inclusive environment for all. We believe that diversity enriches our clinic and enhances the quality of care we provide. By treating everyone with respect and fairness, we aim to maintain a culture where everyone feels valued and supported.